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  • F.A.Q: FTP (File Transfer Protocol)

  • Questions regarding your FTP account and placement of files on your web.


    5. When I upload a site using FTP, the directory listing doesn't show or times out. - Top

    This is caused by your Internet Access provider using a Firewall. This most commonly happens to Cable Access people. The fix is simple. In the advanced options of your FTP client, you need to enable "Use Passive Transfer Mode".

    WS_FTP - With WS_FTP open, click on the 'Options' button. Click on the 'Session' tab and check 'Use Passive Transfer Mode'.

    CuteFTP - On the main screen, click on 'Menu' on the top bar. Then click 'Settings' then 'Options'. Click on the 'Firewall' tab and check the box named 'PASV Mode'.
    - Updated: June 13, 2001

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