Getting Started with your web presence!
Below you'll find important information about our servers, some industry hints, and other great information about running your site on our servers. If you need any more help we're only a click away!

When we set up your account...
Once the account is setup, either via our on-line registration or over the phone, you will need to wait for the account to be set up completely on the server. This process can take up to 24 hours, so please be patient. If you feel that the account is taking an unusually long time to become active, please notify our sales department, at (604) 292-2779, and we can help you out.

Please also Note that...
Your account will, temporarily, only be accessible via the IP address, not the domain name. The domain name can take a few days to function due to the fact that Network Solutions must register and propagate the name across the entire Internet. This can take from 3-5 days for new domains, and 4-7 days for domain name transfers. To test the domain, simply type it into a Web browser and see if your account comes up.

Need more help? Visit our Online Support.